1. Introduction

At A&S Travel, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you use our website and services, including bookings via WhatsApp, email, phone call, or contact form.

This policy applies to all information collected through our website, mobile interactions, and any other interaction with A&S Travel.

2. Who We Are

A&S Travel is a taxi and minibus service provider based in Mansfield, UK. Our services include airport transfers, long-distance travel, corporate travel, school runs, group travel, and wheelchair-accessible transport.

If you have any questions about this Privacy Policy or your data, please contact us:

We may collect personal information in order to provide our services effectively. This includes:

• Contact Information

• Your name

• Address

• Email address

• Phone number

• Booking Information

• Pickup and drop-off locations

• Journey date and time

• Number of passengers

• Vehicle type requested

• Communication Data

• Messages via WhatsApp, email, website form, or phone call

• Technical Data

• IP address

• Browser type

• Device information

We only collect data that is necessary to provide our transport services and to communicate efficiently with you.

4. How We Use Your Information

We use your information for the following purposes:

• To confirm, manage, and process your bookings

• To respond to your enquiries and communicate with you

• To improve our services and customer experience

• To provide information about promotions or service updates (only with your consent)

• To comply with legal and regulatory requirements

We will not use your personal information for any purpose other than those described.

5. Legal Basis for Processing Personal Data

We process your personal data in accordance with UK GDPR and Data Protection laws. The legal bases for using your personal information include:

• Contract: To fulfil a contract when you make a booking

• Consent: Where you have provided consent for marketing communication

• Legal compliance: Where required by law

6. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information with:

• Trusted service providers who assist with bookings and communications

• Regulatory or legal authorities when required by law

• Payment processors to confirm payments (where applicable)

All third parties are required to protect your data and only use it in accordance with this policy.

7. How We Store Your Information

Your personal data is stored securely using appropriate technical and organisational measures.

We retain your information only for as long as necessary to fulfil the purposes it was collected for, including legal or reporting requirements.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience.

Cookies may be used to:

• Remember your preferences

• Analyse website usage

• Improve website performance

You can manage cookie settings through your browser. Disabling cookies may affect some features of the website.

9. Your Rights

Under data protection laws, you have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your personal data

• Object to or restrict processing

• Request portability of your data

• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us using the details provided on our website.

10. Security

We use industry-standard security measures to protect your data from unauthorised access, loss, or misuse.

However, no data transmission over the internet can be guaranteed as 100% secure.

11. Changes to This Policy

A&S Travel reserves the right to update this Privacy Policy at any time. When changes occur, we will post the updated policy on our website with a revised date.

Please check back regularly to stay informed about how we protect your data.

12. Contact

If you have any questions about this policy or how your data is used, please contact:

A&S Travel